Returns & Exchanges
At Charlie B Collection, we want you to love your fashion finds, which is why we offer a 30-day return window for unworn items with original tags attached. Please note that all sale items are final sale and cannot be returned or exchanged.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
- 2.Prepare Your Package
Carefully pack your items in their original packaging and include the printed packing slip to ensure faster processing.
- 3.Ship It Back
Download and print your prepaid shipping label, then drop off the package at any authorized carrier location.
- 4.Receive Your Refund
Once our team inspects your return, we will issue a refund to your original payment method within 7-10 business days.
